Privacy Policy

1. Introduction

WhisperAPI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transcription service.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, password)
• Audio and video files you upload for transcription (automatically deleted after 24 hours)
• Payment information (processed by our secure payment providers)
• Communication preferences

2.2 Automatically Collected Information

• Usage data and analytics
• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and improve our transcription services
• Process your payments
• Send service updates and notifications
• Analyze and optimize our service performance
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

5. Data Retention

We automatically delete all uploaded audio and video files after 24 hours to protect your privacy. The resulting transcription text is retained in your account until you choose to delete it. Account information and usage data are retained for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account data at any time.

Our data retention policies are designed to:

• Protect your privacy by minimizing data retention
• Ensure secure handling of sensitive media files
• Maintain access to your transcription history
• Comply with legal and regulatory requirements

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Export your data

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]